The Power of Caring: Connecting with Customers for Insightful Learning

Successful startups don’t just build technology – they solve human problems. The key is listening to the people who really matter: your customers.

In this episode, Michael and Dalton discuss how spending real time with your users can unlock insights and growth. Hear the stories of how Airbnb and Brex built billion-dollar companies by forging genuine connections with their customers and learn why having too much money and too many people can actually slow down learning.

Apply to Y Combinator: https://yc.link/DandM-apply Work at a Startup: https://yc.link/DandM-jobs