9min chapter

TechFirst with John Koetsier cover image

Billions of robots in 10 years

TechFirst with John Koetsier

CHAPTER

Service-Oriented Robotics in Customer Interactions

Exploring the role of robots in providing customer support, easing stress, and handling repetitive tasks in various industries, especially in scenarios with limited human resources. The chapter emphasizes the potential of robots in assisting with care for individuals with conditions like dementia, underscoring the importance of trust and accessibility in adopting service-oriented robotics.

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