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Merchandising Magic: From Manual to Automatic

The MarTech Matrix

CHAPTER

Enhancing Retail Experiences Through AI and Automated Intelligence

The chapter dives into how Blue utilizes AI to improve retailers' understanding of consumer language and enhance product metadata for a better shopping experience. It discusses the importance of adapting metadata to cater to diverse consumer preferences and the challenges brands face in meeting instant gratification needs online. The conversation also explores the benefits of automated tasks, personalization, and customer-centric wording in bridging the gap between online and in-store experiences.

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