3min chapter

What Happens Next in 6 Minutes cover image

How to Make an Apology

What Happens Next in 6 Minutes

CHAPTER

How to Achieve a Successful Apologies

The third most important ingredient in a successful apology is to be sincere in your contrition. Nobody believes in apology anymore because there are so many awful ones, says Contrainis. You can tell if someone does something wrong and they use language like "I regret that this situation happened"

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