AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
The Power of Empathy in Big Business
Damien: I think that too often in big business empathy is not spoken about enough. He says there are so many people who sat out to be a winner, but they're winning a game for someone else's reason or for the wrong reason. Jake: There's no doubt that Greg tries to have his morals in the right place and try to make the right decisions. And I would imagine that it's a hard world now for him to work out the way forward for customers - isn't it? But he does sense that, although he comes from a position of privilege, he did have genuine empathy.