The Big Issues Facing the Hotel Industry in 2023
The Skift Travel Podcast
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The Evolution of Hotel Personalization
Personalization for the big brands it can mean about loyalty but for independent hotels the personalization they have their own way of being able to provide a much more individualized experience. I think that's a really exciting trend which I suppose is a continuation of what we've been seeing over over many years of how hospitality is evolving.
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