5min chapter

Finding Our Way cover image

22: “Right problem, right solution, done right”—The Vanguard of User Research (ft. Jen Cardello)

Finding Our Way

CHAPTER

Quants and Quants - What's the Value of Quants?

A lot of design leaders face a reduction of design to that which can move measurement. And when that happens, there is a qualitative experiential component that gets lost. I'm working on a project right now that is an experienced transformation project. We've created a virtual squad between all the quants and the qual researchers so that we could approach building a holistic measurement strategy.

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