
Prada's earnings, Nike's NFT lawsuit and a conversation with Rent the Runway CEO Jennifer Hyman
The Glossy Podcast
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Revolutionizing Fashion Rental
This chapter explores the innovative features of a fashion rental service, highlighting back-in-stock notifications and the personalized customer experience that boosts loyalty. It discusses the transformation of consumer perception around renting designer clothes and the evolving challenges in the fashion industry, including tariffs and production difficulties. Personal stories and a focus on a founder's mentality emphasize the importance of community and engagement in shaping a customer-centric culture.
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