2min chapter

Indian Business Podcast cover image

How did Manyavar become a 30,000 crore company? : ft. Vedant Modi CRO Vedant fashions

Indian Business Podcast

CHAPTER

Cultivating Guest-Centric Service Through Cultural Understanding

This chapter explores a holistic training methodology aimed at embedding outstanding customer service values in staff by treating every visitor as a guest. It integrates psychological insights, cultural education, and essential product knowledge, emphasizing the significance of understanding Indian heritage in delivering exceptional hospitality.

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