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#82 James & Per & Heather give consumers rights

UX Podcast

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The Cookie Law and the UX of Websites

The Consumer Rights Law goes into effect on January 1. The law requires websites to disclose who they are and how long it will take them to deliver the goods. It also demands clear language on your checkout buttons, which is now illegal. "We want practical, well-communicated instructions rather than legalese," says Mr Rennard.

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