Ep. 119: Jennifer Hyman | How Rent the Runway Makes a Statement with Style—and Service
Customer Confidential: Untold Stories of Earned Growth
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Rent the Runway - What Do You Say No To?
I started Rent the Runway because I'm extremely passionate about our mission of changing the closet and ensuring that women feel incredible about themselves every single day. So dedicating my time to that is the most fun activity for me. And then presumably a significant chunk of your time is also spent working on specific improvements. That comes with a trade-off because in that time, there are other demands on your time. There are things you say no to. The world's best COO really is operationalizing the strategy of the company. She's the one who makes sure that every team is writing their OKRs and is actually hitting their goals"
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