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Spencer Cibelli - Haypp Group: Nicotine's "Win-Win-Win" Business

The Business Brew

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Navigating Customer Acquisition in the Nicotine Market

This chapter discusses the challenges faced by the nicotine and tobacco industry in acquiring customers due to stringent advertising restrictions and the impact of Google's policy changes. It emphasizes the significance of organic search, word-of-mouth, and the benefits of online purchases, including price advantages and safety measures. The conversation also explores the evolving market dynamics, including the shift in consumer preferences and pricing strategies across different regions, particularly comparing the U.S. and Scandinavian markets.

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