This is part of our series with Horst Schulze - listen to our other episodes here.
In this episode, Horst Schulze, the legendary co-founder of The Ritz-Carlton Hotel Company and Capella Hotels and Resorts, shares his wisdom about excellence in hospitality, leadership, and life.
Listeners will learn:
- The importance of starting with intent, vision, and purpose (01:03)
- How actions follow intent and the consequences of being purposeless (01:24)
- The necessity for leaders to question if their intent is of value for all concerned (02:39)
- The process of creating a compelling vision that people want to join (03:14)
- The role of dreaming in defining excellence and ultimate aspirations (04:38)
- How personal decisions and actions define oneself (05:41)
A few more resources:
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
