4min chapter

Speaking of Psychology cover image

Why we get conned and how to avoid it, with Daniel Simons, PhD, and Christopher Chabris, PhD

Speaking of Psychology

CHAPTER

How to Avoid Call Center Scams

Call center scams have taken on a new form, which is to put people under huge time pressure and threaten them. No government agency or formal corporation that's asking you for money will ever ask you to go out and buy a prepaid cash card. Dan Goitchberg thought to ask one more question of this guy and do a little tiny test and see whether he really was what he purported to be as a chess master. And in 10 seconds he had his answer,. right? When the guy refused to do it and started arguing and left. So we advise anybody to really think about what questions you could ask. Sometimes it only takes just one to get a crucial additional piece of information.

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