By Adam Turteltaub
Ahmed Salim wants you to change how you approach change. An active consultant to the compliance community and Healthcare Compliance & Regulations Adjunct Professor at DePaul University, he is passionate about following a disciplined approach to change management. Not surprisingly then, he’s the author of a new book from the SCCE & HCCA: Mastering Compliance Through Change Management.
In this podcast he explains that the concepts behind change management are simple. It contains 8 critical steps:
Vision and strategy
Building leadership and sponsorship
Communications and awareness
Training and acceptability building
Implementation and reinforcement.
Continuous monitoring and improvement
Sustaining the change
Feedback and adaptation.
So what are the keys to success along the way? First, have a vision and strategy you want. Second, get leadership and senior management buy in. Third, effective communication because if people don’t know about the change, what’s the point. Fourth, continuous monitoring to ensure that you are making the progress you want, and if you aren’t why.
To all that I would add two more keys: listen in to learn more about how to make change management a part of your compliance program. Then, get your copy of Mastering Compliance Through Change Management.
