How flexibility creates momentum, w/Crate & Barrel CEO Janet Hayes
Rapid Response
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The Future of Digital Marketing and Customer Experience
What makes a good store? It all goes back to how the footsteps travel through the store. You don't want that overwhelming service. Nothing will ever substitute for good duct. We're going to bring in some new store models, not only for crayton barryl but for cb two as well. And we are a digially led brand. The work that the teams are doing on experience, on the sits, whether that's around conversion or content or marketing has just been really game changesie.
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