Q&A: Outcomes Over Deliverables, Charging Your Worth, Saying No, Ignoring AI
The Rich Webster Show
Deliverables vs. Outcomes
This chapter explores the critical difference between deliverables and outcomes in business, emphasizing the need for teams to focus on the long-term value generated rather than just the immediate outputs. It stresses the importance of aligning pricing and expectations with the potential impact on business goals, while also discussing personal insights related to decision-making and setting boundaries.
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