Compounders Podcast cover image

The Underappreciated Power of Data Companies with Thomas Li, Co-Founder and CEO of Daloopa

Compounders Podcast

CHAPTER

How Customer Feedback Has Made Our Company Better Over Time

Every single thing we do build uh we built using customer feedback actually so we have an internal measure. We ask ourselves a couple of questions if there is feedback that results in a deal going from success to fail. That's something we immediately look into the second tier is a feedback that is resonated across multiple customers and the third tier are nice to have to someone say hey if you were to do this that will be awesome. So ultimately what we care about is we want to serve our customers but we are also running a business.

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