Mastering the Art of Effective Listening

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Exploring the complexities of listening, this chapter delves into detecting deception, following conversational norms, and honing listening skills to uncover truths. Comparing listening skills to a baseball player's prowess, it emphasizes the need for practice and keen observation to excel. Highlighting the positive impact of deep listening during interviews, it stresses the value of genuine interest in creating meaningful connections.

When was the last time you listened to someone, or someone really listened to you? At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. This episode features Kate Murphy, the New York Times contributor and bestselling author of You're Not Listening, in conversation with Ros Urwin of the Sunday Times, on the importance of listening to us as a society and as individuals.

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