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Navigating Growth: Building Scalable Systems at Ramp
This chapter outlines the speaker's professional journey through tech startups, particularly focusing on their experience at Ramp, an $8 billion startup. It discusses the challenges and strategies for creating efficient business systems amidst rapid growth, emphasizing team alignment, communication, and the use of innovative tools. The conversation highlights the importance of integrating technology and operational roles to enhance sales performance and drive continuous improvement.