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Commit, Don't Comply - Is That Coercion?
The old language always provokes old feelings. So when you say, should I come over, what you're really asking is, do you suck at your job? Exactly. What you want now is collaboration. You want doers to be the deciders. And then they can make a commitment because it comes from within as opposed to compliance which is put upon us. But it's hard to get people into the mindset that they actually have to understand their authority.