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What do we lose when our malls disappear?

The Big Story

00:00

The Nervousness of Shopping Online

"I can speak for myself in that I was feeling worn out. You know, we were ordering our groceries," she says. "We didn't feel super comfortable taking them out to stores and we were doing a lot of online ordering all the time" She adds: "Maybe it was something to do with ... missing that sense of community you got from being out and about"

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