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Transforming Tech Conferences and AI Innovations
This chapter examines the evolution of tech conferences, particularly Dreamforce, from developer-centric events to celebrity-studded spectacles, questioning the role of star power in attendance. It introduces Salesforce's Agent Force, a groundbreaking advancement in AI that enhances chatbot capabilities through generative AI, while also delving into the competitive landscape of AI technology. The discussion further highlights the challenges faced by Salesforce in maintaining relevance amid towering competitors and shifting market dynamics.