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25min chapter
#81: Colin Bryar, Co-Author of "Working Backwards;" former Chief of Staff to Jeff Bezos — How Amazon built its processes, the birth of the 6-page memo, and how to instill psychological safety in a competitive culture
From Start-Up to Grown-Up
Transforming Communication at Amazon
This chapter explores Amazon's transition from PowerPoint presentations to a structured six-page memo format for meetings, emphasizing the benefits of clarity and informed decision-making. It highlights the challenges of traditional presentations and the cultural shift required to embrace narrative-driven communication. The importance of psychological safety and transparency in acknowledging mistakes is also discussed, underscoring the value of learning from past experiences.
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