Bonus — Tradeoffs Special Episode: Struggling to Staff the Nation's New Crisis Line, 9-8-8
Public Health On Call
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Trade Offs Episode 2 - Nine 88, Answering the Call
Eiht centers see call takers as first responses, and they know they have to protect their mental health. Some centers are trying to make the job more attractive by raising wages or offering remote work. But at the end of the day, this is a really hard job that's not going to pay super well. And it will mean some callers will fall through the cracks when nine eight eight actually launches.
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Transcript
