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The Most Difficult Conversation You've Had to Have With Someone?
When delivering good news, be very emotional. When delivering bad news, remove the emotion. People appreciate it when we're just straight with them and, you know, not infuse all the extra emotion. If something's not working out, if yo've to give smebody really hard feedback, somebody whom you are really close with. It doesn't mean you're letting them go,. But like this really hard feedback you need to give to someone and learn to deliver it with love, learning to be matter of fact.