2min chapter

Finding Our Way cover image

23–Make UX truly human-centered by addressing trauma, power, and other necessary and uncomfortable realities (ft. Vivianne Castillo)

Finding Our Way

CHAPTER

Norms No Longer Work

I think that the voices that need to be leading that conversation, or should be at least helping to shape. So norms are should be folks who are underrepresented or marginalized. Because if you're able to design well for marginalized underrepresented voices and communities, everyone else is going to benefit. If there was a new UX certification, and it was being led by a bunch of white men in UX I'd be crushed. It's understanding to look like for us to actually reflect the sentiment of being inclusive and human centered.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode