Is There a Gap in Leadership?

Mark O'Mara: Leaders don't tend to be granular, that they chunk it up and give the big picture. How is somebody in lower middle management or even sort of front line supposed to work that into their day job? He says there's a variety of reasons why, but they all kind of gladder up to this theme of ambiguity. "I think the best leaders are the ones that take feedback like hay," he adds.