Viral Marketing Insights

This chapter explores the creativity and challenges of viral marketing campaigns, particularly for Circles Life and Coffee Meets Bagel. It highlights the importance of storytelling, cultural relevance, and audience understanding in crafting successful campaigns, while sharing both triumphant and failed marketing experiences.

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What's the key to creating a viral marketing campaign? Meet Delbert Ty, CMO at Coffee Meets Bagel, a popular dating app that sets itself apart by courting only those interested in serious relationships.

Before joining CmB, Delbert worked as Head of Marketing at Circles.Life - a Singaporean telco - where he grew revenue to 9 figures in 5 years.

And even before that he worked at Procter & Gamble, where he was responsible for such well-known brands as Duracell, Tide & Pantene.

During his time at these companies Delbert has pulled off quite a few hilarious creative marketing campaigns.

Some of them failed, but others brought lots of new customers and tons of brand awareness.

In our interview, we discussed quite a few of Delbert's viral campaigns and tried to deconstruct what made them successful and how you could replicate that success.

In this episode:

(0:00) Intro

(02:17) Three biggest marketing campaigns 

(06:44) Vandalizing a billboard

(11:10) Buying out telco contracts (failed)

(13:10) Coffee Meets Bagel tells users to leave

(16:30) "Free money" from a vending machine

(25:01) The cost (not in $$$) of viral campaigns

(30:10) Courage in viral marketing

(35:43) Setting objectives for viral campaigns

(41:13) Measuring the impact of viral campaigns 

(47:20) When bad ideas are actually good ideas