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How to Turn 'No' Into 'Yes': Expert Sales Tactics for Home Service Pros

Wisdom Of Wrench Podcast

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The Power of 'It Depends': Navigating Customer Concerns in Sales

This chapter explores the complexities of sales in the home servicing industry, focused on the phrase 'it depends' as a reflection of unique customer situations. Through a scenario involving a technician and a hesitant customer, it emphasizes the importance of tailored proposals and effective questioning.

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