The Leadership in Insurance Podcast - Insurtech & Innovation cover image

Improved outcomes and driving automation, An Interview with Max Drucker, CEO, Carpe Data

The Leadership in Insurance Podcast - Insurtech & Innovation

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The Impact of Automation and Aging Workforce in Insurance

This chapter explores how automation is transforming the insurance industry in response to an aging workforce and talent shortages. It highlights the distinction between automation and AI, addressing concerns over job displacement while emphasizing the benefits of data-driven processes in enhancing operational efficiency.

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