The Search Fund Podcast cover image

Auronix: Martin Urrutia

The Search Fund Podcast

00:00

Shifting Trends in Customer Engagement Through Messaging

This chapter examines the transition from traditional contact centers to modern messaging platforms like WhatsApp and SMS for customer communication. It highlights the growth of companies facilitating this shift and emphasizes the importance of understanding business operations and market dynamics in enhancing customer engagement.

Play episode from 25:27
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app