How to Prioritize Customer Requests in Narrow

Draper: I get out of the building and actually watch them in person use the product. We have people who want us to build a feature that would make us too much like an accounting product all the time, he says. "I'm really proud to say that our customer base is really smart, really tech savvy," Draper adds. 'That's a great sign when you start your company out of business'