Solving A $50 Billion Problem: The Last-Mile Delivery Of Heavy And Oversized Goods With Doug Ladden of Deliveright
eCommerce Fastlane: Shopify Growth Strategies—Where AI Efficiency Meets Human Connection
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Is There a Return Policy?
The number one question people ask, do you have a return policy? And where's my product? If you don't have a great post purchase experience with some consistent follow up or a dedicated landing page and where to go, it's so interesting where that needs to be there. In the heavy goods world, it's more serious. A lot of times you'll find retailers whov said, no, the damage that product is likely to sustain on the return journey really isn't worth it. But there is insurance available on every order that we process.
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