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Sara Hendren | A Better-Designed World

Good Life Project

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Participatory Design

The first step is always empthy, and it's problem identification. You don't take a lot of surveys, interview a lot of people and then go obediently build what they tell you. That that's where the fine art of of design works. So when we do participatory design, our human center design course at all, where i teach, yet, we do that big kind of ethnographic training,. When people say, and they not say, what dare they do and they not do, how are you going to manage these kind of contradictions?

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