Intercom’s product principles: Back to the basics
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Keeping It Simple at Intercom
Keeping silcomplexity hampers our ability to move quickly at intercom. Following design fundamentals is not a lazy short cut. It respects our customer's time and it makes it easier for them to succeed. Giving things simple leads to solutions that are easier to build and mountain and more intuitive for our customers. In the long term, this approach makes your solutions easier to build up on scale and improve.
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