Rapid Response: Danny Meyer on the wrenching decision to do layoffs
Masters of Scale
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Navigating Compassionate Layoffs
This chapter explores the concept of enlightened hospitality and the importance of prioritizing stakeholder needs during challenging times. It highlights the emotional complexities of conducting layoffs in a virtual environment and the compassionate measures taken to support affected employees, including the establishment of an Employee Relief Fund. Additionally, the discussion delves into the financial challenges faced by the hospitality industry, particularly restaurants, in maintaining operations during economic downturns while balancing realism with hope for future recovery.
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