Challenges and Future of Walgreens vs. Amazon in the Pharmacy Business

Analyzing the difficulties Walgreens encounters in pharmacy operations, such as clinic closures, pharmacist scarcity, store theft issues, and competition from Amazon. The chapter contrasts Walgreens' customer service and convenience struggles with Amazon's efficient product delivery model, pondering the future relevance of brick-and-mortar pharmacies in the era of AI healthcare and online retail.