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Ep-018: On Additive Bias and why problems are better solved by removing things instead of adding.

80/20 Productivity

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The Consequences of Removing Additive Bias

First order thinking says if I just stopped filling this form, I'm done. But to truly subtract intelligently, you have to understand why the forms exist in the first place. People might be reluctant because of what I'm simply calling status quo bias. And then finally, it might just be a relic of design. Going back to the example of filling in those forms. If you have an organizational structure that puts people into silos and doesn't really facilitate free flow of information, it may be difficult to get there.

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