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Season 2 Episode 2 Sue Carter Kahl

Advancing The Profession

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How Do We Measure Volunteer Value?

Volunteerism can be an outpouring of love or an expression of our values. It's very difficult to measure often because volunteers are doing work that is all about care and dignity. The industry standard for volunteer value in the US is often defined as the number of volunteers, the number of volunteer hours, and the wage replacement rate. Sue: "I don't think we talk about the downsides of those things"

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