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Episode 156: Lessons Learned from a Customer Service FAIL with Michael & Pete

Gym Business - Business for Unicorns Podcast

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It's Hard to Hate People Up Close

Customer service agents are so beat down by customers that they do not know how to make themselves available on a human level any more. The magic, the sparkle would justlav wold leave them if they didn't have compassion and empathy for their clients. If you've ever read chippathandan's book 'The power of love' then this could be your moment in the sun.

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