How to Communicate Effectively When You're Going to Have a Tough Conversation

Brad: My daughters are 13 and 9. And my little one is my mom's favorite, right? But it's having a challenge with my older daughter because she's really trying to engage my mom and have conversations. So hopefully we could kind of get somewhere where my mom could see what kind of impact that she's having on her. Brad: What I'm going to be teaching you is how to communicate effectively when you're going to have a tough conversation. It's a skill set called walking the cube.