
The blame game
Medicine and Science from The BMJ
00:00
Are There Certain Cultural Rules That Exist That Create Psychological Safety?
You can measure psychological safety themes, things like team culture. Ethnography tries to get into that stuff that's not obvious and perhaps doesn't do the issue full justice. Kindness is good, civility is good but it must be accompanied by robustness - a willingness to challenge or face difficulties. And if you're shying away from those difficult conversations then you're not going to have a safe organization.
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