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The Gap Between Surveillance and Outcomes Focus
There's a network in the brain for why you do something, and then a different network for how you're doing it. So be able to control your life. It's actually work when, where, and how you work best. The gap between a manager who has this accidental surveillance mindset,. and the manager who really focuses on defining what great looks like is huge. And so outcome focus is not just this is your goal, but this is why we are doing it. This is how we’re doing it. We should study that in some way.