Akshat Goenka, Partner @ Moonfire
Riding Unicorns: Venture Capital | Entrepreneurship | Technology
Strategies for Customer Success and Revenue Conversion in Healthcare
This chapter delves into the significance of purchase intent and 'skin in the game' for effective customer onboarding and revenue conversion strategies, particularly in the healthcare industry. It highlights the platform's capability in transforming patient visits at clinics into paid online consultations, offering advantages in revenue streams, operational efficiency, and patient-doctor communication, even though the approach varies for chronic conditions and general practitioners based on patient tech-literacy and readiness to invest in virtual consultations.
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