CNN's John Defterios asked the head of knowledge management to share his thoughts on what KM is doing in an organization. He said it was a lot of information finding, a lot of discovery and trying to understand where we can help foster those connections. The second piece of that is really taking those learnings, taking the things that we've heard and reiterated over time and repeated across all roles,. And seeing if we have a technology solution that can help to enable that or to make that frictionless internally.

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