How to fix the NHS
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Challenges in NHS Performance and Policy Evolution
The chapter delves into the declining performance of hospitals despite increased staff and public dissatisfaction with the NHS, focusing on issues like appointment wait times and surgery postponements. It discusses the effectiveness and drawbacks of targets and terror regimes, highlighting a shift towards quality improvement over strict enforcement. The conversation covers the evolution of healthcare policies, reforms, and the implications of reverting to control-based systems in the NHS.
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