This chapter emphasizes the significance of maintenance for individual health, environmental conservation, and business success, citing examples of companies like Netflix and Amazon. It also calls for greater recognition and support for maintenance workers, offering insights into how individuals and governments can show appreciation for their essential work.
Has our idolatry of innovation gone too far? Lee Vinsel and Andrew L. Russell think so. Their book is "The Innovation Delusion: How Our Obsession with the New Has Disrupted the Work That Matters Most."
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