10.03.22 Unlisted: Customer-No-Service & You / Winter Heating Bills
The Clark Howard Podcast
00:00
How to Build Customer Loyalty
CNN's John Berman says companies that treat customer service as an expense to be avoided are just so dumber than a box of rocks. "The real way you build customer loyalty is what they do when something goes wrong for a customer," he said. The same thing will happen in Great Britain with specific rules, according to the Spanish government.
Transcript
Play full episode
