2min chapter

Confident Business English cover image

How to point out mistakes without being impolite

Confident Business English

CHAPTER

I Think There's a Bit of a Mistake Here.

I think there's a point about having empathy, isn't there? And trying to deliver it in a way that doesn't embarrass the other person if they are in front of other people as well. As I said before, you can also use a lot of modal verbs. So not necessarily making it into a positive thing, but I mean a positive affirmative sentence. For example, I don't think you're right. Or imagine that you don't think somebody's doing the right thing. You think, I'm not really sure that this is right. Rather than saying, I don’t think you'reright, which is a negative sentence, I would always try to come back

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